1. Do you offer same-day flower delivery?
Same-day delivery is not usually available. In some cases, it may be possible depending on your location and our capacity. If you require same-day delivery, please contact us directly and we will do our best to assist.
2. How do I place an order?
You can place an order through our website by selecting your bouquet, entering delivery details, choosing a delivery date, and completing payment at checkout.
3. Where do you deliver?
We deliver across London and selected areas within the UK. Delivery availability depends on the recipient’s postcode.
4. Can I place an order without the recipient’s address?
No, we require a complete and accurate delivery address to process and fulfil your order.
5. How long will the flowers last?
Our bouquets are made using fresh flowers and are designed to last around 7 days, depending on care and environmental conditions.
6. Can I include a personal message?
Yes, you can add a personalised message during checkout, which will be included with your bouquet.
7. Can I send flowers anonymously?
Yes, you can choose not to include your name in the message. However, we will still require your details for order processing.
8. Can I order from abroad for UK delivery?
Yes, you can place an order from outside the UK as long as the delivery address is within our service areas.
9. Are bouquets delivered by courier or post?
Delivery is carried out either by courier or postal service, depending on the location and service availability.
10. Can I choose a specific delivery time?
We do not guarantee exact delivery times unless a specific timed option is offered. Most deliveries are made within a delivery window.
11. Can I schedule delivery in advance?
Yes, you can place orders in advance and select a future delivery date during checkout. This is recommended for important occasions and busy periods.